WordPress Web Support
Get back online — without the stress
Is your WordPress site acting up? Whether you’re dealing with a broken layout, slow load times, plugin conflicts, or mobile issues, KENCreatives is here to help.
We offer on-demand WordPress support services to troubleshoot and fix issues quickly, so your site stays up and running. No tech stress. No guesswork. Just fast, dependable help, when you need it.
What we can fix and support
We provide flexible WordPress help for one-time issues or ongoing needs. Here are some of the most common problems we handle:
- Broken layouts or misaligned content
- Theme and plugin errors or conflicts
- Mobile responsiveness issues
- Header, menu, or footer issues
- Slow website loading speeds
- Contact forms not working
- Styling adjustments (fonts, colors, spacing, etc.)
- Image display and gallery problems
- Page not found or 404 errors
- Minor content updates and edits
- Malware removal and security cleanup
Dealing with malware or suspicious activity?
We understand how scary it is to discover your site’s been hacked or infected. If your website is showing strange popups, redirecting to unknown sites, or flagged by Google, we’ll step in fast.
Get your site cleaned, secured, and back online — fast and safely.
Broken site? Malware warning? Layout gone rogue? We’ve got your back. Get the expert WordPress help you need — without the wait.
Our malware removal services include:
- Full website scan and threat removal
- Removal of malicious code or scripts
- Plugin and theme cleanup
- Security hardening and future-proofing
- Re-submission to Google (if blacklisted)
Let’s fix it today
Where are you in the website journey?
Whether you’re building from the ground up or improving an existing site, we’re here to guide you every step of the way—from your first launch to ongoing success.
You've got questions? we've got answers
How much does it cost to build a website?
It really depends on what you need. A simple, clean website with a few pages will cost less than a fully customized site with advanced features, eCommerce, or booking systems.
At KenCreatives, we don’t believe in one-size-fits-all pricing, we tailor every project based on your goals, content, and complexity.
How long does a project take?
The timeline depends on the complexity of the project, but we always prioritize quality and results over rushing. That said, for most standard projects, you can expect a turnaround of around 3 to 4 weeks, enough time to ensure everything is done right and built to last.
Does this include SEO?
SEO services aren’t included in our current packages, but rest assured, your website will still be built with solid SEO best practices in place. This means we’ll structure your pages with proper heading hierarchy, ensure mobile responsiveness, optimize images with alt text, improve loading speed, and integrate tools like Rank Math to help you easily manage meta titles and descriptions.
While we’re not offering full SEO strategy (like keyword research, ongoing optimization, etc.) just yet, your site will have a strong, search-ready foundation, and we plan to expand into full SEO services in the near future.
Why should I go with KENCreatives?
At KENCreatives, you’re not just getting a website, you’re getting a creative partner who truly cares about your business. We combine clean, conversion-focused design with reliable WordPress development to make sure your site not only looks good but works hard for you. With clear communication, quick turnarounds, and a personalized approach, We make the web design process smooth and stress-free. If you’re looking for someone who values your time, listens to your needs, and delivers results, that’s exactly what we bring to the table.
Do you provide websites for other platforms aside from WordPress?
Currently, our main focus is on building websites with WordPress, as it’s one of the most flexible, scalable, and SEO-friendly platforms available, especially for service-based businesses. That said, if you have a specific platform in mind like Webflow, Shopify, or Wix, feel free to reach out. We're happy to explore your needs and let you know if it’s something we can help with or point you in the right direction.
Can I easily make edits to my WordPress website?
Yes, definitely! Your website will be built with user-friendly tools like Elementor, which means you’ll be able to update text, images, and even layouts, without needing to touch any code. We also provide a quick walkthrough or video guide (upon request) so you feel confident managing your content. And if you'd rather not worry about edits at all, We offer ongoing support to handle updates for you.
How do I pay?
For now, we accept payments via Wise (preferred) as it’s fast, secure, and works well for international clients. If for any reason you’re unable to use Wise, no worries, we can discuss an alternative option.
Is there an upfront deposit?
Yes. To get started, we require a 25% upfront deposit once we’ve agreed on the project scope and timeline. This confirms your slot and allows us to begin work with full focus. The remaining 75% balance would be due once everything is ready for launch, and the site will only go live after the final payment has been settled. This is a common and fair practice that ensures commitment on both sides and helps keep everything on track.
Got a question we didn’t cover? Just give us a shout!